Step-by-Step QA Workflow
OUR 6-STEP QUALITY ASSURANCE PROCESS
From raw materials to final shipment – every step is carefully controlled for your peace of mind.
Process Map
Inspection Flow At A Glance
A clear visual summary of how Lily Foods controls quality, loading and documentation before shipment.
This process map supports the detailed step-by-step controls shown below.
Phase 1
Start With Verified Inputs
The first two steps make sure production starts with the right rice, the right specifications and the right factory alignment.
01
Raw Material Check
We inspect incoming rice before production begins so only suitable lots move forward.
- Moisture verification
Measured with calibrated digital meters - Purity and variety testing
Checks for admixture or wrong rice type - Defect analysis
Reviews yellow, chalky and damaged kernels - Milling yield assessment
Estimates head rice and broken ratio - Sensory evaluation
Confirms aroma, color, shape and texture
Quality Gate 01
Only qualified raw materials are released to production.
Risk Controlled
- High moisture
- Wrong variety
- High defect rate
- Low milling yield
- Inconsistent quality
02
Pre-Production Control
Before the line starts, we confirm the factory is ready to run the order exactly as agreed.
- Specification alignment
Raw material matches the approved order spec - Process readiness
Production settings and controls are prepared - Standard confirmation
Quality criteria are reviewed with supervisors - Factory communication
Customer requirements are clearly briefed
Key Benefit
Issues are prevented before production, reducing downtime, rework and batch rejection risk.
Phase 2
Approve Goods Before Loading
The next controls confirm the finished goods, the container and the loading process are all shipment-ready.
03
Finished Goods Inspection
We inspect packed goods before they are loaded into the container.
- Packing and weighing
Checks packaging quality, label accuracy, weight and compliance - Container cleanliness
Confirms the container is clean, dry, odor-free and food-safe
Quality Gate 02
Goods move to loading only after inspection approval is completed.
Risk Controlled
- Wrong weight
- Wrong packing or label
- Unsuitable container
- Contamination risk
04
Loading Supervision
We supervise loading in real time to control both quantity and handling conditions.
- Loading process control
Monitors quantity, packaging condition, stacking and handling - Hygiene and safety compliance
Verifies hygiene, safety and technical requirements are followed
Quality Gate 03
We control both what is loaded and how it is loaded.
Risk Controlled
- Damaged packaging
- Short or excess quantity
- Wrong products loaded
- Improper loading condition
Phase 3
Close The Shipment With Accuracy
The final steps protect customs clearance, shipment accuracy and buyer confidence before cargo leaves Vietnam.
05
Documentation Control
We verify export documents carefully so shipment data matches the physical cargo.
- Official certificates
C/O, phytosanitary, fumigation and quality certificates - Customs and shipping docs
Commercial invoice, packing list and bill of lading - Client-specific requirements
Additional documents required by destination ports or buyers
Risk Controlled
We cross-check shipment facts against documents to reduce discrepancies, customs issues and avoidable delays.
06
Final Shipment Verification
Before dispatch, we re-confirm the shipment against five final checkpoints.
- Product
Correct variety, specification and quality - Packing
Correct packing, weight and package condition - Container
Clean, dry and food-safe condition - Loading
Correct quantity, correct product and correct loading method - Documentation
Complete, accurate and consistent records
Key Benefit
Buyers receive a shipment that is clearer, more controlled and more predictable from source to export release.
Buyer Value
Why This Process Matters
Each control point is designed to reduce risk early, improve shipment predictability and protect your brand in market.
- Quality risk
Lower the chance of receiving rice that does not meet specification - Consistency risk
Support more stable quality from shipment to shipment - Quantity and packing risk
Reduce errors in weight, packing format and shipment quantity
- Contamination and handling risk
Reduce exposure to container, hygiene and loading issues - Documentation risk
Limit discrepancies that can delay customs clearance or delivery - Business disruption risk
Catch problems before shipment to protect your operations and reputation
Our Commitment
Quality should be controlled before it becomes your problem.
- Inspect early
- Control carefully
- Document clearly
- Deliver consistently
Our responsibility is to make each shipment as clear, controlled and predictable as possible for every buyer we serve.